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Industry: Industrial Software / Plant Process Management
Company Size: 50-100 employees
Regions Covered: Germany, Switzerland
Engagement Period: September 2021 – Ongoing
Our customer, headquartered at the tri-border region of Germany, Switzerland, and France, had traditionally relied on in-house hiring for their software development needs. But during the hot European tech market of 2020-2022, talent willing to relocate to their main office became scarce.
Facing this challenge, our customer decided to build a satellite development team in Kyiv, tapping into a broader talent pool while maintaining their high standards for quality and collaboration.
Their priority? Start slow and steady, ensuring the first hires set the tone for long-term success. No rushed scaling, just a focus on getting it right from day one.
In September 2021, we began providing team augmentation services, covering:
The focus was on long-term stability. We approached hiring with care, matching customer’s standards for technical expertise, communication, and cultural fit.
By October 2022, in line with global events and remote work trends, we decentralized the Kyiv office setup. The team transitioned smoothly to remote work, while still maintaining close collaboration with customer’s headquarters, including regular visits to their German office.
✅ Team Size: 4 members – stable since 2022
✅ Retention: Only one departure (due to family relocation) over nearly 4 years
✅ Service Model: End-to-end augmentation – recruitment, HR, payroll, hardware, insurance
✅ Cross-Border Collaboration: Regular on-site visits to Germany for alignment
✅ Consistent Delivery: Smooth, ongoing contribution without disruption
🔹 Slow and Steady Scaling – We supported our customer’s measured growth approach, ensuring that every hire was a long-term fit, not a rushed placement.
🔹 Flexibility with Stability – We adapted the engagement model (closing the office, shifting remote) without impacting delivery.
🔹 Cross-Border Team Integration – Despite working remotely, the team remains closely connected to customer HQ through regular visits, fostering strong ties and alignment.
✔️ Built a stable nearshore team that integrates seamlessly with customer’s core development operations
✔️ Maintained strong retention, with only one developer departure over the span of the engagement (due to pre-agreed location flexibility)
✔️ Achieved consistent delivery and collaboration, supporting customer’s ongoing product development goals
